Our Services
Event ON DAY ASSISTANCE
You focus on delivering your message and creating unforgettable moments—we’ll handle the logistics. From last-minute adjustments to seamless coordination, we ensure everything runs smoothly so you can shine.
BUSINESS MANAGEMENT
Effortlessly align your business operations with impactful event experiences. Our integrated approach ensures everything works seamlessly, so you can focus on building relationships and delivering value.
EVENT MANAGEMENT
Create an event that leaves your audience inspired. We manage every aspect, from planning to execution, giving you the freedom to focus on your content and how you connect with your clients.
THE DIGITAL PERFORMER
Step into your online potential and build a platform that reflects your unique style and vision. We help performers and creators craft digital spaces that connect, inspire, and leave a lasting impression.
*ONLY AVAILABLE TO THOSE ON THE MAILING LIST
BUSINESS AND EVENT MANAGEMENT
Run your business without the overwhelm. We streamline your operations, implement effective systems, and provide the support you need to focus on creating meaningful impact for your clients.
ONE-OFF STRATEGY CALLS
Need clarity, direction, or a game plan for your next big move? Book a one-off strategy call to gain actionable insights, customised solutions, and the confidence to tackle your challenges head-on.
Claim your free 30min discovery call
Not sure which service is right for you? Let’s connect! In a free 30-minute discovery call, we’ll discuss your goals, challenges, and ideas to find the perfect package for your needs. It’s the first step to making your vision a reality.
PROCESS OPTIMISATION
Workflow Analysis
Evaluating existing processes to identify inefficiencies. This involves mapping out workflows and identifying key areas for improvement
Technology Integration
Researching and implementing software solutions - CRM and Task Management Systems. Automating applicable tasks and improve communication
Practice Development
Establishing standardised procedures and practices to ensure consistency across the business
PROJECT MANAGEMENT
Planning and Coordination
Creating detailed project plans that outline timelines, milestones, and responsibilities. Coordinating cross-functional teams to ensure everyone is aligned and informed
Resource Allocation
Determining the resources needed for projects and allocating them effectively to meet deadlines
Monitoring Progress
Tracking project performance against goals and adjusting plans as necessary to keep projects on track
STRATEGIC PLANNING
Market Analysis
Conducting research to understand market trends, customer needs, and competitive landscape, which informs strategic decision-making
Goal Setting
CEO collaboration to establish long-term goals and key performance indicators that align with the brand’s mission, vision and impact
Business Development
Identifying opportunities for growth and developing actionable plans to pursue them
DATA ANALYSIS
Performance Metrics
Developing and monitoring KPIs to measure the success and make data-driven decisions
Customer Insights
Analysing customer feedback and purchasing behaviour to refine offerings and improve marketing strategies
Reporting
Creating detailed reports that provide insights into operational performance, understanding the impacts of decisions
BUDGET MANAGEMENT
Budget Preparation
Crafting a detailed budget that encompasses all aspects of the event, from venue costs to catering and marketing
Financial Oversight
Monitoring expenses against the budget throughout the planning process and making adjustments as necessary to avoid overspending
Contract Negotiation
Engaging in negotiations with vendors to secure favourable terms and pricing, ensuring the best value for services rendered
GRAPHIC CREATIONS
Event Materials Creation
Designing promotional materials, signage, and programs that enhance the event experience and provide essential information to attendees
RISK MANAGEMENT
Risk Assessment
Identifying potential risks associated with the event, including safety, weather, and logistical challenges
Contingency Planning
Developing backup plans for key elements of the event to address any unforeseen circumstances
Compliance Assurance
Ensuring all aspects of the event comply with local regulations, including permits, insurance, and safety standards
PROBLEM SOLVING
Proactive Issue Identification
Constantly monitoring the event environment to anticipate potential problems before they escalate. Quickly adapting to unexpected changes as well as working with team members and vendors to devise effective solutions on the fly, ensuring a seamless experience for attendees
Client Care
Streamlined onboarding processes to ensure new clients feel supported and confident from day one. This includes welcome guides, personalised introductions, and clear timelines to set expectations.
Payment Management
Secure and hassle-free payment handling, including reminders, flexible payment plans, and detailed invoicing to make transactions smooth and worry-free.
Client Communication
Consistent and transparent communication channels to keep clients informed, engaged, and aligned throughout the journey. Regular updates, progress reports, and open lines of feedback are part of our care.
Post-Service Follow-Up
We stay connected after the service is complete to ensure satisfaction, gather feedback, and offer continued support or resources for long-term success.
Problem Resolution
Proactive issue resolution, ensuring that any challenges are addressed promptly and effectively, keeping the client experience stress-free and enjoyable.
Customised Care
Every client is unique, and so is our approach. We adapt our processes and touchpoints to align with the individual needs and goals of each client, creating a truly personalized experience.
VENDOR MANAGEMENT
Vendor Selection
Researching and selecting vendors that fit the event’s theme and budget, including caterers, decorators, audiovisual providers, and entertainment
Coordination
Acting as the main point of contact for all vendors, ensuring they are aligned with the event schedule and requirements
Quality Control
Reviewing vendor performance and deliverables to ensure they meet agreed-upon standards and timelines
POST-EVENT EVALUATION
Feedback Collection
Gathering feedback from attendees, clients, and stakeholders to assess their experiences and satisfaction
Performance Analysis
Analysing data and metrics to evaluate the success of the event, including attendance figures, engagement levels, and financial outcomes.
Reporting
Preparing reports outlining successes, challenges, and recommendations for future events
EVENT PLANNING AND COORDINATION
Concept Development
Collaborating with clients to create a unique event concept that aligns with their goals and attendees and impact
Timeline Creation
Developing a comprehensive timeline that outlines all critical milestones leading up to the event, including deadlines for vendor contracts, promotional activities, and logistical arrangements. As well as, event day run sheet and delegating staff roles (if applicable)
LOGISTICAL MANAGEMENT
Venue Management
Selecting appropriate venues based on capacity, accessibility, and client requirements, and managing all logistical details related to the space
Layout Design
Planning the physical layout of the event, including seating arrangements, stages, and flow to optimise guest experience
Transportation Coordination
Arranging transportation for guests (if applicable), parking, and accessibility options
ATTENDEE EXPERIENCE
Registration Management
Overseeing the registration process, including online sign-ups and on-site check-in, as well as creating onboarding process, ensuring a smooth experience for attendees
Customer Service
Providing assistance to guests during the event, addressing inquiries and concerns promptly as the sole point of contact. Creating a buffer between attendees and host
TEAM MANAGEMENT
Staff Development
Identifying training needs and opportunities for employee development, fostering skills that align with the brand’s objectives
Performance Reviews
Conducting regular performance evaluations and providing constructive feedback to help employees grow
Team Building
Promoting a positive workplace culture through open communication channels